What we shipped, and when
The changes that matter to hotel teams, newest first.
A new InnCentral website and sign-up
The public site, sign-up and sign-in pages now share one look, and the legal pages are written for InnCentral.
- Product screenshots taken from the live app, clear pricing and a rebuilt FAQ with topic filters.
- Terms & Conditions and Privacy Policy written for how InnCentral works.
- Sign-up, sign-in and password pages restyled to match, with friendlier error pages.
See what is owed on every occupied room
The room page now shows the guest's live bill, and the front desk can add a charge without leaving it.
- Bill total, amount paid and balance due on the room's current-stay card.
- One-click "Add service / charge" opens the guest's bill, ready for a room-service or meal charge.
- On the floor plan, an occupied room opens the guest's booking.
- New Dues by department report: overdue balances rolled up by department, worst first, with a drill-down to the bills.
Take UPI payments with a scan-to-pay QR
Guests scan your QR, pay from any UPI app, and your team records the payment on the bill.
- Add your UPI ID once in the payment settings.
- The QR code appears where staff record a payment on a bill.
- UPI shows up in collections by payment method, next to cash and cards.
- InnCentral records UPI payments; it does not process them.
More control over reports, online bookings and the POS
Three switches and one report upgrade for hotels with specific ways of working.
- The end-of-day report now shows revenue for the day, the month to date and the year to date.
- Hotels that only take internal bookings can close the public booking page. Guests see a notice with your contact details instead.
- A guests-only mode for the restaurant POS, so an outlet can't take walk-in sales.
- Owners can decide whether housekeeping supervisors may flag a room for maintenance.
Email verification at sign-up and a reason for room status changes
Safer accounts and a clearer record of who changed a room and why.
- New accounts confirm their email with a 6-digit code before the hotel is created. Signing up with Google skips the step.
- Changing a room's status now asks for a reason and a confirmation, and the change is logged on the room.
- Availability search accepts a time as well as a date.
- Back and Forward buttons in the top bar of the app.
Group bookings, plus coupons and packages on the bill
Book a group's rooms together, and apply discounts where the money is settled.
- A Group booking tab on New booking: record a group's leader, rooms needed and services once, then book its rooms together.
- Coupons and packages are applied on the bill, and can be limited to one guest or one group.
- Add your own booking sources, such as a travel partner, to the Source list.
- A room can no longer be booked for more guests than it holds.
Extra charges at booking, and "Bill" instead of "Folio"
Fewer steps when a booking has extras, and plainer words for the guest's running tab.
- Add an extra guest's charge, or a service such as laundry, while you take the booking.
- The guest's running tab is now called a Bill everywhere in the app and in emails.
- Room types can carry their own tax and bundled services, edited on a full page.
A reservation chart and a calendar for every room
See which rooms are free on which days without opening a single booking.
- A Chart view on Reservations: rooms down the side, days across, one bar per stay.
- A count of free rooms for each day, so availability is visible at a glance.
- Each room also has its own booking calendar.
A room can no longer be double-booked
Two overlapping reservations can't hold the same room, however the booking is made or edited.
- The check covers new bookings, changes to dates or rooms, and imported bookings.
- Same-day turnover still works: a guest can arrive the day another leaves.
Housekeeping tasks assign themselves and escalate when late
Check-out cleaning gets to the right person, and nothing sits unnoticed.
- A cleaning task created at check-out goes to the housekeeping team member with the lightest workload.
- A task still open after 3 hours becomes Urgent, and the supervisor gets a note.
- Guest feedback shows an NPS score, and a low rating raises a service-recovery alert.
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